Refund & Cancellation Policy
Last updated: 29 September 2026
We want every member to be confident in their decision. This policy explains when a membership fee paid on our website can be refunded.
7-day cancellation window
You may cancel your membership within 7 days of payment for a full refund, provided the membership has not yet been activated and no club facilities or member benefits have been used.
After activation or 7 days
Once your membership has been activated, or 7 days have passed since payment, the membership fee is non-refundable. Memberships are personal and cannot be transferred to another person.
Failed, duplicate or unconfirmed payments
- If money was debited but the payment failed, it is reversed automatically by the payment provider, usually within 5–7 working days.
- If you were charged more than once for the same membership, the duplicate payment is refunded in full.
- If we are unable to activate your membership for any reason on our side, you will receive a full refund.
How to request a refund
Email Elitehealthclubkdkr@gmail.com or call +91 81878 61777 with your name, the payment reference (starting with EHC-) and payment ID from your confirmation email.
Refund timelines
Approved refunds are processed within 5–7 working days to the original payment method (UPI, card or bank account). Your bank may take a few additional days to reflect the amount.
Contact us
Elite Health Club
1-1, Kakumanivaripalem, Kandukur Rural, Kandukur, SPSR Nellore, Andhra Pradesh - 523105
Email: Elitehealthclubkdkr@gmail.com · Phone: +91 81878 61777